Cancellation & Refund Policy
This policy explains how cancellations, modifications, and refunds are handled for room bookings and packages at Corbett Vantara. Your booking confirmation may include specific terms that override or supplement this page — always refer to the confirmation sent by us.
1. General
Cancellation and refund eligibility depend on the rate plan, season, length of stay, and how far in advance you cancel. Peak dates and special events may have stricter rules.
2. Cancellation by guest
- Cancellations must be requested in writing (email to enquiry@corbettvantara.com) or by phone using the numbers on your confirmation.
- Standard guideline (replace with your actual slabs): Cancellations more than 30 days before check-in may be eligible for a full or partial refund of advance payment, minus any non-refundable components. Cancellations within 30–15 days may incur a charge of one night or a percentage of the stay. Cancellations within 14 days or no-shows may result in forfeiture of the full stay amount.
Edit the time windows and percentages above to match your commercial policy and what you communicate at booking.
3. Modifications
Date changes are subject to availability and may attract rate differences or an administrative fee. Contact us as early as possible.
4. Refund processing
Approved refunds are processed to the original payment method where possible, within a reasonable period (typically 7–14 business days) after approval, depending on banks and payment gateways.
5. Force majeure
Events beyond our reasonable control (natural disasters, government orders, park closures, etc.) may affect stays. We will work with guests in good faith; remedies may include rescheduling or credit, as circumstances allow and as required by law.
6. Early departure
Guests who check out early may be charged for the full originally booked period unless otherwise agreed in advance.
7. Third-party bookings
If you booked through an online travel agent or platform, cancellation and refunds are often governed by that platform’s rules. Please cancel through them or contact us for coordination.